Cookies
What are cookies?
Cookies are small text files sent to the browser on your computer or mobile device when you visit our website. Cookies allow us to improve the performance and browsing experience of our users, making it possible to store and retrieve information about their browsing habits in order to personalize browsing according to their preferences. Cookies are also used temporarily to measure audience and visitor flow parameters, control the number and progress of entries as well as to identify problems and provide a better browsing experience.
What type of cookies do we use?
Strictly necessary cookies: They allow you to browse the website and use its applications, as well as access secure areas of the website. Without these cookies, the services you have requested cannot be provided.
Functionality cookies: They store the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time they visit it.
Analytical cookies: They are used for the purposes of creating and analyzing statistics, in order to improve the functioning of the website.
Third-party cookies: Third-party cookies are placed in the user's browser by a device or domain that is not administered by us, but by another entity that processes the data obtained through the cookies.
Advertising cookies: They target advertising based on the interests of each user. Below, we provide you with a list of service providers that we work with and use
Analysis and advertising cookies to facilitate analysis of our website and offer you a better browsing experience and relevant advertising content.
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Supplier:
Google Analytics
Goal:
Analysis
Description:
We use cookies and pixel tags to collect data such as: the computer's IP address, shipping time, the user's operating system, purchasing behavior and the visitor's way of browsing. The latter may include the date and time the visitor was on the website, the areas visited on the website, the type of products purchased, information submitted through order forms and registrations on the website, and other click tracking data, which are not, in any case, personally identifiable.
More information:
https://policies.google.com/technologies/cookies
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Supplier:
Google Ads
Goal:
Advertising
Description:
We use Google AdWords cookies to provide users with relevant products and advertisements that may be of interest to people who have previously visited the website.
More information:
https://policies.google.com/technologies/cookies
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Supplier:
Hotjar
Goal:
Analysis
Description:
We use Hotjar to analyze user behavior and feedback through heatmaps, recordings, and surveys to provide a better experience.
More information:
https://www.hotjar.com/legal/policies/cookieinformation
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Supplier:
Goal:
Advertising
Description:
We use cookies and the Facebook pixel to understand and show you more relevant ads
More information:
https://www.facebook.com/policy/cookies/
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How to uninstall the use of cookies and delete those installed?
The user has the possibility of configuring their browser at any time, disabling the installation of cookies and deleting cookies previously installed on their device. By deleting and/or deactivating cookies, the user may not be able to access certain features of the Web/App or their browsing experience may end up being less satisfactory. Therefore, we recommend that you keep them activated.
Below, we provide you with the information necessary to delete or configure cookies for each browser:
In Internet Explorer™: http://windows.microsoft.com/pt-PT/windows-vista/Block-or-allow-cookies
In Safari™: https://support.apple.com/pt-pt/guide/safari/manage-cookies-and-website-data-sfri11471/mac
On Chrome™: https://support.google.com/chrome/answer/95647?hl=pt&hlrm=pt
In Firefox™: https://support.mozilla.org/pt-PT/products/firefox/protect-your-privacy/cookies
In Opera™: https://help.opera.com/en/latest/security-and-privacy
If you do not allow the website to use cookies, some pages and features will not function as expected. As an example, you will not be able to use the shopping list.
If you wish to delete cookies that are already on your computer, consult the "Help" section of your internet browser.
You can also find out more information about cookies and how to manage them on the website https://www.aboutcookies.org/ (English) or consult the “Help” option on your browser.
Additional notes:
Sophia and its legal representatives are not responsible for the content or veracity of the privacy policies that the third parties mentioned in this cookie policy may have.
It is Sophia's honor to never share cookies with other entities.
If you have any questions, please contact us.